Product Refund Policy

 Zylver Fabrics Refund Policy

At Zylver Fabrics, customer satisfaction is our top priority.
If for any reason you are not fully satisfied with your purchase, you may request a refund under the following conditions:

  • Refund requests must be made within 14 days of receiving your order.

  • Items must be unused, unwashed, and in their original condition with all tags and packaging intact.

  • Proof of purchase (invoice or order number) is required for all refund requests.

  • Custom-made or tailored fabrics are non-refundable.

  • Shipping charges are non-refundable.

  • Refunds will be processed within 7 business days after inspection and approval.

  • Refunds will be issued to the original payment method only.

  • Sale or discounted items are non-refundable.

  • Customers are responsible for return shipping costs.

  • Please contact our Customer Support Team for return authorization before sending any items back during working hours.

      Zylver Fabrics Exchange Policy

We’re happy to offer exchanges for eligible items under the following terms:

  • Exchange requests must be made within 14 days of receiving your order.

  • Items must be unused, unwashed, and in original packaging.

  • Custom-made or tailored fabrics are non-exchangeable.

  • Customers are responsible for return shipping charges.

  • Exchanges are subject to product availability.

  • Please contact our Customer Service for exchange authorization before shipping items back during working hours.

      Zylver Fabrics Return Conditions

To ensure smooth returns, please note the following:

  • Returns must be initiated within 14 days of receiving your order.

  • Items must be unused, unwashed, and undamaged.

  • Products must include original tags and packaging.

  • Proof of purchase is mandatory for all returns.

  • Custom, tailored, or altered items are non-returnable.

        Zylver Fabrics Delivery Policy

  • Free Delivery Nationwide (Pakistan) on all standard orders.

  • If courier service is not available in your area, additional delivery charges may apply.

  • International shipping rates vary depending on the destination and order weight.

  • Estimated delivery times are provided during checkout and may vary by region.